Frequently Asked Questions

Everything you need to know about shopping with Triumph Direct

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can follow your package's journey in real-time.

How do I determine my correct size?

We provide a detailed size guide on every product page. Since fit can vary between styles, we recommend checking your measurements against our chart to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn garments with original tags attached. Simply visit our Returns Portal to start your exchange or request a refund to your original payment method.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your fashion fix sooner.

What payment methods do you accept?

Triumph Direct accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials ethically sourced?

Yes, we are committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics designed to last for seasons to come.